Shipping Policy

We apply a processing time of 1–3 business days (Monday to Friday).

Orders placed before 17:00 (GMT+01:00 – Amsterdam) are processed the same day whenever possible.

All products undergo a short preparation process before shipment to ensure quality and accuracy.

After processing, the average shipping time is 4–7 business days.

In total, you can expect a delivery timeframe of approximately 7–15 business days from the moment your order is placed.

During periods of unexpectedly high demand, delivery times may be slightly longer than usual.

We always strive to process orders as quickly as possible and appreciate your understanding in case of delays.

If necessary, we will keep you informed and do everything possible to minimize waiting times.

We work with reliable international carriers such as DHL, BPost, and FedEx to ensure secure and professional delivery.

All shipments include tracking, allowing you to follow your parcel in real time from dispatch to final delivery.

To enhance your shopping experience, we offer several advantages:

Free shipping may apply to orders above a specified amount.
Optional insured shipping with priority processing is available for a small additional fee.

This ensures your order receives the highest level of care and protection during transit.

Every order includes a tracking number.

You will receive tracking details once your parcel has been dispatched.

Our customer support team is always available to assist you with any questions or concerns.

We are committed to providing the highest level of service and ensuring your experience with Célon Atelier is smooth and satisfying.